How to run your business from a mobile office. Here are some tips and tricks to help you stay connected to your customers even if you don’t spend much time in your physical office.
FTC Disclaimer: **I was compensated for this post. This post also contains affiliate links and I will be compensated if you make a purchase after clicking on my links.
If you’re just starting out in your business, or even if you’ve been at it a while, there’s something you need that might be even more important than a website (which we can help you with!) and that is a way for your customers to call or text you.
So, get a business number, and don’t lose it:
Now, just to be clear, this post was inspired and partially motivated in that I was compensated for this post to promote a phone service that I use and enjoy. This post also contains affiliate links and I will be compensated if you make a purchase after clicking on my links. We only recommend products and services that meet our high standards of quality and reliability.
One of the best ways to get that business number is by using the Grasshopper phone service. I use it myself for this very business and I have been quite satisfied with the benefits that come with many of the powerful features that come built-in with the service.
A business number for business, but on your personal cellphone
You’ve heard of separation of Church and State, well another important separation is that of your private life from your business life. Keep your phone calls separate by having the Grasshopper service on your phone.
You get to use the same physical device (and even receive texts on your computer or tablet with the available app) and get notified if this is a business call or if this is a personal call on your phone.
The ability to receive and send text messages as your business number
As mentioned above, you can do something that most business phones don’t let you do: send and receive text messages from your customers and potential customers. I don’t know if you’ve noticed this as I have, but in this day of “social media,” it seems more and more that phone calls are not as popular as they once were.
Text messaging is a lower barrier to overcome as people are sometimes reluctant to get on the phone, but sending a quick text is really pretty easy. Make it easy for your customers to contact you by having the ability to receive texts on your phone, tablet, and computer with the Grasshopper app.
You can replace your PBX system and use the cellphone you already have
What if I have employees and need multiple extensions? You’re covered. Even if you already have a phone system in place, the Grasshopper system allows you to offer a phone directory and caller options to be directed for help. This allows you to ditch the expensive system with software using hardware (your cellphone) that you already have with you. You can even set the hours that you will allow the phone number to ring, by extension.
For our business we have directory options to help route calls and direct extensions so that specific people can be reached (for example, my extension is 700 as you can see on my business card below):
Check out all of the benefits you get here:
- Separate work and personal
- Look and sound professional
- Never miss a call
- and much, much more…
One trick that I recommend is when using their page for choosing your phone number, try to stick with a phone number that is easy to remember so that your potential customers can see it briefly and be able to recall it. I had to reload the page a few times before I struck gold with the number I got (360-841-9200).
If you can’t find something that simple, then at a minimum try to avoid any phone numbers that would be easy to confuse or transpose the numbers. This can make it a bit more challenging for your prospective customers to reach out to you, especially if they are calling or (even worse) texting the wrong number.
At least if they call a wrong number they will likely get notified by reaching someone else or a voicemail telling them they are in the wrong place.
But a text message might just go unanswered and that could reflect poorly on you (even though it wouldn’t technically be your fault) so it’s probably best to take steps to minimize that possibility.
Speaking of cell phones, they seem to have a lifespan of 18-24 months, so if you’re getting close to replacement like I am and you want to maintain as close to stock Android as possible; I suggest checking out the new Pixel 3a. Google basically crammed all the components (and amazing camera!) into a new shell that costs about half as much as their premium-build metal version of the Pixel 3. That makes the phone a real value, and it would pair perfectly with the Grasshopper service and app.
It even comes in a larger XL size if you like a bit more screen real estate that might make running some of your business from your phone just a little bit easier:
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FTC Disclaimer: **I was compensated for this post to help promote the Grasshopper phone service. This post also contains affiliate links and I will be compensated if you make a purchase after clicking on my links (however, I do use this service and think it’s great! In fact, send me a text or call today at 360-841-9200 and let’s talk about other ways we can help your business get more business!)